At Embroidery Concepts, your Privacy is important to us. We also are obligated to abide by the Terms of Use from our vendors that graciously allow us to use their software, pictures, product descriptions, etc.  In turn, we inform our customers of the Terms of Use for our site.

We strive to produce quality products and service when you purchase from us.  However, there are times when it will become necessary to Return the product to us.  We will strive to make your shopping experience pleasant and satisfactory at all times.

Should you ever have any questions or concerns when using our Site, please do not hesitate to Contact Us at the number shown above.  Many questions can be answered at our Frequently Asked Questions (FAQ) page.